REFUNDS AND EXCHANGES

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Return policy | Nixie Dream

We are very passionate about what we do and work hard to make some of the coolest Docking Stations, Nixie Tube clocks and home accessories. If you order from us and really don't like our product, we will offer you a full refund on it, no questions asked.

For a full refund of purchase price, please notify us and return within 30 days of purchase. Return shipping and packaging is the responsibility of the buyer.

We reserve the right to refuse to refund the purchase price of the item if the item is damaged by negligence or improper packaging.

We will not be held responsible for lost or stolen packages.
Friendly customer service is our first priority and we'll do our best to solve the problem in reasonable for you way.
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Nixie Dream was founded in 2014 as a small family owned business of three engineers being passioned about retro nixie technology. We have combined retro nixie technology with pure wood nature and built the nixie clock which is truly unique. Our aim is to provide not only quality nixie clocks, but ones that will make a lasting impression. Our business is located in the heart of Ukraine - in Kiev. Feel free to contact us at any time.